In this world full of conflicts, terrorism, poverty and unhappiness, chocolates are the way to live your life in a proper manner. Now even if chocolates betray you, where will you go? What will you do? Something crazy for sure!
Salma Ahmad, 20 year old London based law student had to experience something similar. Checkout her story and you'll know.
Salma bought a Kitkat and when she bit into her KitKat there was no trademark crunch. Now the Kitkat is popular for its crunch! She sent a letter to Nestle regarding this unacceptable incident.
She wrote, "The truth of the matter is; manufacturers owe a duty of care to consumers. The specific duty you owe in consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective." After this, she made a demand that no chocolate lover can ever refuse. Unbelievable!
Checkout her demand ahead.
She further wrote, "I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle. The loss I have suffered is of monetary and emotional significance.
I would like a full refund of the defective pack of KitKat I purchased. I have also lost my faith in Nestle."
And the best part comes now. "Clearly, if I wanted to purchase a confectionery item that is purely chocolate, I would have purchased a bar of Galaxy. I would therefore like to request a life-long supply of KitKat so that I can act as a means of quality control - it appears you need me more than I need you."
Wow! Even I want a life long supply of Kitkat! Nestle hasn't given out any reaction on this yet. Let's wait and see if this girl gets what she wants. In case she does, I'll be the most jealous person in the world.